Welcome to EMBARQ's online problem reporting service. This online tool allows you to identify, report and possibly fix problems with EMBARQ local service.

If you are responding to a notice on your door or gate placed by a EMBARQ technician, please follow the instructions on the door hanger for contacting EMBARQ.

Are you a EMBARQ Business Customer?		If so, please go to http://www.embarq.com/business to report your problem.
If you need to report a problem with any of your other EMBARQ services:	EMBARQ High-Speed Internet - call 1-866-706-4719

You can also check on the status of a previously entered trouble ticket on your local EMBARQ service. To quickly solve your problem, please select the type of problem you are experiencing from the list below:

Select your problem If you cannot make or receive calls Noise or Static Phone Cuts Out Hear Busy or Dial Tone While Talking Can't Hear Other Party Other Party Can’t Hear Me Other Problem  

Please provide the following, important information:

Telephone # with problem:

Customer Code	Or	last four digits of the primary account holder's social security number

YES	NO
			Are you currently using the line that has the problem?
			Does this problem affect all calls AND all phones in your home?
			Is this a problem with your DSL?